Flume no longer has a subscription or any reoccurring fees. If you have not already canceled your subscription please follow the steps below to do so. If Flume Insight was purchased directly through Flume we have already canceled the subscription for you.
If you would like to update your credit card information for your Flume Insight subscription or cancel the subscription, you will first need to know where you purchased from. You either purchased directly from Flume, from the Google Play Store (where Andriod users purchase their apps), or from the iTunes store (where Apple users purchase their apps).
If you are uncertain where you purchased Flume Insight from you can easily find out by going to the Flume app > clicking settings > Flume Insight > then Flume Insight Terms. The terms will show you where you purchased Flume Insight.
If you subscribed to Flume Insight at the time you purchased your Flume device or from the Flume portal directly here is how you can edit your subscription:
Go to portal.flumewater.com
Click on the menu button (3 bars in the upper right)
Expand the Flume Insight section
Click Manage Subscription
If you subscribed to Flume Insight via Apple here is how you can edit your subscription:
Tap your profile picture to access your Apple ID
You may need to sign in with your Apple ID
Choose a subscription, from here you can:
Change or cancel an existing subscription
Resubscribe to an expired subscription
If you subscribed to Flume Insight via Android here is how you can edit your subscription:
Open the Google Play app
At the top right, tap the profile icon
Tap payments & subscriptions, then subscriptions
Select the subscription you want to update
Tap manage, then update
Follow the instructions