Shared Access is available to Flume Insight users only. To learn more about Flume Insight, click here.
You can easily share access to your water usage data with others. Once you share access, the other person (or people) will be able to do the following:
View real-time water usage information (and history)
Subscribe to Notifications
If you have multiple locations, the person you share access with will only have access to the specific location that you've shared. They won't be able to access your usage on your other locations.
To share access to the Flume App, follow the steps below:
First, make sure the person you want to grant access to has signed up for a Flume account by completing these steps:
Sign up for a User Account
Go to the App Store (Apple or Google Play) on your phone. Search for and download the "Flume Water" App.
Open up the Flume App on your phone and click the "Sign up" button.
Enter your user information into the screen below, and click the "Sign Up" button when you are done.
Flume will send you a text message with a verification code. Please enter that code when you get to this screen below. If you don't get a verification code, please verify that you entered the correct mobile number. If the mobile number is incorrect, you can click the link that says "Wrong Mobile Number?" and enter a new phone number.
Click cancel when the app begins asking for Home information.
Once the user has completed the steps above, complete the following steps to grant them access:
Log into the Flume App on your device and click on the hamburger menu, then select Settings.
In the Settings menu, click on Shared Access
In the Shared Access screen, click on the "Add" button next to "Authorized Users".
Enter the person’s email address to who you would like to grant access and hit the green arrow.
Finally, the user you have granted access to can refresh their app and they will now see the location you have given them access to. They can now set up how they would like to receive notifications under Settings, then Notifications.
The maximum number of people who can have shared access to an account is 5.
Accessing Flume on Multiple Devices
If you would like to monitor your water usage data on multiple devices, then follow these easy steps:
Download the Flume App on the new device
Login to your Flume account using the username and password that you used when you originally set up your account
Contact firstname.lastname@example.org if you have any questions!