What is the SLO/Flume program?
Residents that purchase their water from the City of San Luis Obispo (SLO) are eligible to get the Flume Smart Water System for just $10! You must be a customer of SLO to qualify for this offer.
Flume enables you to monitor your home’s water usage in real time via your smartphone. It will also detect existing or future leaks (both indoors and outdoors). Installation is easy. The sensor straps around your existing water meter—no plumber or pipe cutting needed.
With Flume you save money, conserve water and gain peace of mind.
How much will this cost?
The regular retail price of the Flume Smart Water System is $199. However, as an SLO customer, your cost for Flume is just $10!
How does Flume Work?
When water flows through your water meter, a magnetic disc spins inside of the meter. The rate at which this disc spins correlates directly to a water flow rate.
The Flume Water Sensor simply straps onto your existing meter and measures this magnetic field to a tested accuracy of 99.9%.
The Flume Bridge plugs into a power outlet and connects to your WiFi network. It receives the signal from the Flume Home Water Sensor and sends this data securely into the cloud.
The Flume App runs on your iOS or Android smartphone and accesses your real-time water usage data from the cloud. It shows usage in real time right down to the minute, notifies you of existing leaks, and sends you alerts when abnormal usage is detected.
Can I install it myself?
Yes! Most people can install our product in less than 20 minutes. You do not need to cut any pipes, and no plumber is required. The Flume app walks you through the entire installation step-by-step.
What if I need help?
Our world-class FlumeTech Support Team can assist you if you have any problems or questions. We can be reached from 7 a.m. until 7 p.m. Pacific Time, seven days a week. Simply click the chat icon within your Flume App to reach us. Or if you prefer, you can email us at email@example.com.
Are there any special requirements?
Before you order your Flume Smart Water System, please make sure that you meet both of the requirements below:
- Your home must have a wireless network (WiFi). You must also know your WiFi password.
- You must have an iOS (Apple) or Android device.
- You must have a compatible water meter. There are a small number of meters in SLO that do not work with Flume, so please check here to make sure that your meter will work.
What if Flume notifies me of a leak?
Many of our customers discover leaks within the first few hours of using our device. Even though our device lets you know about a leak, it cannot tell you where it is. Here is an article that provides some helpful tips on how to identify the source of your leak.
Who will be able to view my water usage data?
Flume will be sharing your water use data with the City of San Luis Obispo, American Modern Insurance Group and Cal Poly, San Luis Obispo as a basis for a water conservation study. During the purchase of your discounted Flume System, you will also authorize the City of San Luis Obispo to share your historical water usage data with Flume, American Modern Insurance Group and Cal Poly, San Luis Obispo (from prior to the installation of Flume).